Looking to migrate your recurring orders to our subscriptions app?
- Our dedicated team has you covered! With thousands of successful migrations under its belt, our team has the tools, experience, and hands-on expertise to help you with your custom migration.
- Best of all, migrations to Appstle Subscriptions are complementary to merchants across ALL plans!
Migrate from anywhere
Appstle supports migrations from all V1 and V2 subscription apps in the Shopify ecosystem, as well as from other selective non-Shopify ecommerce platforms.
Simplifying Your Subscription Management with Seamless Migrations
At Appstle, we understand the importance of a smooth transition when it comes to managing your subscriptions. Our payment method migration service is designed to make the process as effortless as possible, ensuring that your existing subscribers experience minimal disruptions.
The Migration Process Made Easy
Our custom migration tools are tailored to meet the unique needs of your business. Whether you are dealing with legacy subscriptions or want to switch to a new recurring payments and billing method, Appstle has you covered.We offer both manual migrations for those who prefer a hands-on approach and automated solutions for a hassle-free experience.
Migrating Existing Subscriptions
One of the key challenges when migrating existing subscribers is ensuring that their information remains intact With Appstle, you can trust that our migration process is designed to preserve all crucial data securely. Your customers won’t even notice the shift.
Legacy Subscription Support
We know that many businesses rely on legacy subscription models. Our team specializes in handling legacy subscriptions, and we provide a clear migration path to modernize your subscription management while keeping your loyal customers onboard.
Seamlessly Transition to New Payment Methods
Switching to a new payment method? Appstle supports migrations to various payment gateways, making it easy for you to offer your customers more options while maintaining their trust. Our subscriptions app ensures that your subscribers can continue enjoying your services without any interruptions.
Subscription Migration Path
- Install Appstle Subscriptions in your store
- Obtain the necessary data files for migration
- Executing the migration
- Testing before the final switch
Install Appstle Subscriptions in your store
- Install Appstle Subscriptions and follow the setup process, including setting up a test subscription plan.
- Optionally, upon completion, you can conduct at least 1 subscription test order in your store to ensure it is working as intended.
- Once finished, reach out to support via email, Appstle's contact page, or through the Intercom chat to discuss the migration process.
Obtain the necessary data files for migration
- For the migration process, 2 data files will be needed - 1 with your subscriptions information and 1 with your customer data
- The former is obtainable from within your current subscription platform. If you are having trouble locating it, check any documentation your current subscriptions software tool or app may have regarding it, or reach out to their support. If this is hard, then, with your permission, our highly trained and technical team can attempt to extract the subscription data that is required for the migration in your stead.
- Customer data is obtainable from within your payment gateway. Please ensure that the gateway you are using is Shopify-supported (ex: Stripe, Shopify Payments, Authorize.net, etc.), Without a Shopify-supported payment gateway, a migration to Appstle Subscriptions would not be possible. For safety concerns, we CANNOT extract your customer data for you; you will have to provide that yourself.
Executing the migration
- We understand getting data in the right format can be challenging. But Appstle has you covered! If the provided data is not in the format we need, our Migrations Specialists will manually adjust it to meet Shopify requirements, to ensure a seamless transition.
- Accurate and up-to-date subscription data and payment methods are critical for a successful migration. Our team will be in constant contact with you during this time, walking you through any necessary corrections should problems in your data arise.
- Depending on the challenges in data you received from your current subscription app or platform, and the size of the data, manual correction may take some time. We request your patience and co-operation during this period. Our ultimate goal is a seamless transition of your subscriptions, with 0 friction or disturbance to your shoppers.
- We will let you know once the migration is successful!
Testing before the final switch
- Your migrated subscriptions will be present in a "Paused" state in our app to avoid potential double-charging from both Appstle and your previous subscription platform.
- Once you view and confirm that the data is correct, you can cancel your previous subscription platform, and activate your subscriptions in Appstle.
- Congratulations! The migration process is complete!